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Terms of Service

Effective September 1, 2025 — Last updated: September 1, 2025

Table of Contents

  1. 1. Purpose of the Platform
  2. 2. Neutrality and independence
  3. 3. User responsibilities
  4. 4. Liability limitations
  5. 5. Report validity
  6. 6. Turnaround and delivery
  7. 7. Refunds
  8. 8. Intellectual property
  9. 9. Data and privacy
  10. 10. Confidentiality and dissemination restrictions
  11. 11. Changes
  12. 12. Governing law
  13. 13. Contact

These Terms of Use ("Terms") govern access to and use of the Evalis platform owned by Evalis Inc., including all content, services, tools, interfaces, and generated reports (collectively, the "Platform"). By accessing the Platform or ordering a report, you agree to be bound by these Terms. If you do not agree, do not use the Platform.

1. Purpose of the Platform

Evalis provides condominium assessment reports for informational purposes only, based on documents supplied by the client. Reports present a risk score computed using a proprietary model with 50 criteria. They are not legal opinions, technical diagnostics, or investment advice, and do not replace an accredited inspector or consultation with a notary, lawyer, real-estate broker, or other qualified professional. Service is limited to condominiums located in Québec and does not apply to newly built properties (under one year), single-family homes, or commercial buildings.

2. Neutrality and independence

Evalis is independent and not affiliated with any real-estate broker, developer, builder, notary, building inspector, or condo association.

3. User responsibilities

Users are responsible for collecting and submitting required documents, obtaining necessary permissions, ensuring accuracy and completeness, interpreting and using results, and making any purchase/negotiation/withdrawal decisions based on the report.

4. Liability limitations

Evalis and its officers, employees, suppliers, subcontractors, and partners are not liable for any damages, direct or indirect, including decisions made based on the report; errors, omissions, or inaccuracies in user-provided documents; consequences of missing/low-quality documents; issues arising after the report date (latent defects, special assessments, incidents, etc.); financial loss, loss of opportunity, loss of enjoyment, or other material/non-material damages. No guarantee of results, profitability, or perceived objectivity is given. Evalis's total liability is limited to the amount paid for the specific report.

5. Report validity

Each report reflects the condominium's status at the time of analysis and based on available documents. Subsequent changes (meetings, incidents, lawsuits, defects, emergency work, etc.) may alter the situation.

6. Turnaround and delivery

Subject to receipt of all required documents after payment: Standard service: report delivered within a maximum of 3 days. Express service: report delivered within a maximum of 24 hours. No report will be produced until all required documents have been received. Deadlines may exceptionally be extended due to circumstances beyond the reasonable control of Evalis.

7. Refunds

No refunds, except if Evalis fails to meet the selected delivery timeframe. No refunds for ordering errors, dissatisfaction, incomplete documents, or withdrawal after payment. No post-payment document additions; scores cannot be retroactively changed.

8. Intellectual property

All content, tools, reports, models, and interfaces are the exclusive property of Evalis. Reproduction, modification, distribution, or reuse is prohibited without prior written authorization.

9. Data and privacy

Documents and personal data are handled confidentially. Evalis does not sell or share your data with third parties without explicit consent, except where required by law.

10. Confidentiality and dissemination restrictions

10.1 Strict confidentiality. Evalis reports (PDFs, excerpts, screenshots, charts, scores, and derivative content) are strictly confidential. They are licensed for personal, limited, non-exclusive, non-transferable use by the purchasing client. 10.2 Authorized recipients. Sharing is permitted only with: (a) the listing broker (seller) and their agency; (b) the broker representing the Buyer. Any other sharing (seller, association, co-owners, inspectors, notaries, lenders, insurers, appraisers, media, public/private platforms, etc.) is prohibited without Evalis's prior written authorization. 10.3 Specific prohibitions. Prohibited actions include: re-publishing, indexing, posting on public sites, social networks, MLS portals/intranets; modifying, excerpting, removing legal notices/watermarks; creating derivative works or commercial/marketing materials based on the report. 10.4 Security and retention. The client must store the report securely (no open public links), restrict access to authorized recipients only, and remove shared links at the end of the transaction. 10.5 Monitoring and remedies. Evalis may use identifiers/watermarks and access logs. In case of breach, Evalis may revoke the license, suspend/close the account, and pursue available remedies. 10.6 Notification duty. Any unauthorized access or sharing must be reported without delay to Evalis — see Section 13. Contact.

11. Changes

Evalis may update these Terms at any time; changes take effect upon publication.

12. Governing law

These Terms are governed by the laws of Québec; disputes fall under the competent courts of the judicial district of Montréal.

13. Contact

For questions: hello@evalis.ca